Business intelligence (BI)

Business intelligence (BI)

Business Intelligence & Performance Services Business intelligence (BI) is a set of theories, methodologies, processes, architectures, and technologies that transform raw data into meaningful and useful Business Intelligenceinformation for business purposes. BI can handle large amounts of information to help identify and develop new opportunities. Making use of new opportunities and implementing an effective strategy can provide a competitive market advantage and long-term stability.


BI technologies provide historical, current and predictive views of business operations. Common functions of business intelligence technologies are reporting, online analytical processing, analytics, data mining, process mining, complex event processing, business performance management, benchmarking, text mining, predictive analytics and prescriptive analytics. Though the term business intelligence is sometimes a synonym for competitive intelligence (because they both support decision making), BI uses technologies, processes, and applications to analyze mostly internal, structured data and business processes while competitive intelligence gathers, analyzes and disseminates information with a topical focus on company competitors. If understood broadly, business intelligence can include the subset of competitive intelligence.

GlobalView business intelligence services enable organizations to extract tangible information from their available data and deliver the right information with accuracy and reliability. We help our clients devise a BI strategy, choose appropriate tools, implement right solutions, and ensure that they successfully unlock the value hidden in their data. Our services are backed by a comprehensive R&D framework driven by multiple BI centers of excellence and alliances with industry leading platform vendors and BI tool providers.

GlobalView offers an end-to-end suite of Business Intelligence & Performance Management (BI&PM) services to help organizations orchestrate business insights to enhance decision-making, financial management, regulatory compliance and operations management. This helps our customers compete in a fast-paced, competitive business environment. GlobalView’s offerings range from devising BI strategy to choosing and implementing the best fit BI tools and solutions, implementing performance enhancing dashboards and scorecards and providing Managed Services.

GlobalView BI&PM solutions have enabled organizations to:

Drive Growth
Enhance Cost Management
Address Risk Management

How GlobalView delivers business value

BI strategy and roadmap: Develop BI strategies & roadmaps based on current BI maturity and future business growth.

Reporting and Analysis: Enterprise reporting for operational, tactical and strategic functions.

Dashboards and Scorecards: Provide business users with relevant and actionable information to support business objectives.

Enterprise Asset Performance Management : that reduces the implementation time of Enterprise Asset Performance Management solution by 20% for utility organizations. This is a comprehensive performance management solution and consists of a rich KPI library, industry standard data model and pre-built dashboards.

Real Time BI: Increasing business value of information by reducing latency in data.

IT Performance Management: that is a scorecard solution consisting of prebuilt KPIs, reports catalogue aligned to balanced scorecard framework and pre-built CIO dashboards.

Alerts and Exception Reporting: Develop and deliver reports identifying events/anomalies in the business.

BI Usage Optimization: Increasing value by leveraging existing investments in BI.

BI tool assessment and evaluation: Assessing multiple BI tools and identifying best-fit BI tool based on user needs.

Insurance Claims Analytics: that is a comprehensive and integrated claims performance management solution consisting of dashboards with pre-built KPIs, what-if analysis scenarios, subrogation analytics and reports.

Next Gen BI Framework: that reduces implementation time of Next Gen BI dashboards. This consists of a set of solution accelerators that enable advance visualization, Mobile BI and Analytics.

Mobile BI: Integrating and delivering business intelligence functionalities across handhelds and mobile devices.

Retail Banking Dashboards : that improves the implementation of mobile enabled branch sales & service dashboards by over 20%. The dashboards are presented using advanced visualization technologies enabled by geospatial analysis.

Mobile BI Framework : that accelerates refactoring of reports and aids in building Mobile BI apps. The framework comprises templates and checklists for successful implementation of Mobile BI.